When measuring, stand wearing the socks or stockings you will wear with your new shoes. women's styles start at size 5, however most start at size 5½. Most styles are available in half sizes from 5½ to 10 and many are available in size 11. We do not offer size 10½. Slippers and some casual styles are available in whole sizes only from 5 to 11. If you wear a half size and only whole sizes are available, we recommend ordering the next size up unless otherwise noted. All styles are available in standard width B only.
Shipping & Returns
Receive Free Shipping on orders over $50 by entering promotional code SHIPSFREE at checkout. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska and Hawaii. Please note, this promotion may not be combined with any other offers unless explicitly noted. The SHIPSFREE code is not valid on Clearance Items.
Expedited orders must be placed before 1pm ET. We also offer expedited shipping – two day and next day on merchandise that is in stock. For further details, please visit ourShipping Policy page.
We gladly accept returns of unworn merchandise within 30 days of delivery. You may obtain return authorization via phone, Live Chat, e-mail or bysigning intoyour account and going into your order. The authorization requests must be made within 30 days from when your order is delivered.
Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items cannot be returned or exchanged.
Receive Free Ground Shipping for orders over $50 by entering promotional code BETSEYFREE at checkout. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted. The BETSEYFREE code is not valid on Clearance Items.
Expedited shipping options are also available for an additional fee.
To see further details, please visit our Shipping Policy page.